Effective Date: 1st January, 2026
Danova Properties (“we,” “our,” or “us”) is a real estate company based in Dubai, United Arab Emirates. We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with:
- UAE Personal Data Protection Law (PDPL)
- EU General Data Protection Regulation (GDPR) (where applicable)
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, submit inquiries, or engage with our services.
1. Information We Collect
We may collect the following categories of personal data:
a. Personal Information
- Full name
- Email address
- Phone number
- Nationality or country of residence
- Preferred language
b. Property & Inquiry Information
- Property interests and preferences
- Budget range and investment goals
- Messages submitted via forms, WhatsApp, email, or calls
c. Technical & Usage Data
- IP address
- Browser type and device information
- Website usage data (pages visited, time spent)
- Cookies and similar tracking technologies
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your inquiries and requests
- To provide real estate brokerage, consultancy, and advisory services
- To share property details, offers, and updates relevant to your interests
- To improve our website, services, and customer experience
- To send marketing communications (only where consent is provided)
- To comply with legal, regulatory, and contractual obligations
3. Legal Basis for Processing (GDPR & UAE PDPL)
Under GDPR and UAE PDPL, we process your personal data based on one or more of the following legal grounds:
- Consent – when you submit inquiries or opt in to marketing
- Contractual necessity – to provide requested services
- Legal obligation – to comply with applicable laws
- Legitimate interests – to operate and improve our business, provided your rights are not overridden
4. International Data Transfers
Your data may be processed or stored outside your country of residence, including within the United Arab Emirates. Where data is transferred internationally (including from the EU/EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
5. Sharing & Disclosure of Data
We do not sell or rent your personal data.
We may share your information with:
- Property developers, owners, or partners (only to fulfill your request)
- Authorized brokers or agents involved in the transaction
- Service providers (CRM systems, marketing tools, IT support)
- Legal or regulatory authorities when required by law
All third parties are contractually obligated to protect your data and use it only for specified purposes.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
7. Cookies & Tracking Technologies
Danova Properties uses cookies to enhance user experience, analyze website traffic, and support marketing efforts.
You can control or disable cookies through your browser settings. Continued use of our website indicates acceptance of our cookie practices.
8. Your Rights (GDPR & UAE PDPL)
You have the following rights regarding your personal data:
- Right to access your personal data
- Right to request correction or updating of inaccurate data
- Right to request deletion of your data (“right to be forgotten”), subject to legal limits
- Right to restrict or object to processing
- Right to data portability (GDPR)
- Right to withdraw consent at any time
- Right to lodge a complaint with a relevant data protection authority
To exercise your rights, contact us using the details below.
9. Marketing Communications
You will only receive marketing communications from us if:
- You have provided explicit consent, or
- It is otherwise permitted under applicable law
You may opt out at any time by clicking the “unsubscribe” link or contacting us directly.
10. Third-Party Websites
Our website may contain links to third-party websites. Danova Properties is not responsible for the privacy practices, content, or security of those external sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
12. Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact:
Danova Properties
📍 Dubai, United Arab Emirates
📧 Email: info@danovaproperties.com
📞 Phone: +971 54 455 9868